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Customer Service System

A DHL system designed to manage customer queries.

Please log in

Set/Reset Password

Log in Details

User-ID: is your email address (e.g. joe.bloggs@dhl.com)

Password: your password (case sensitive)

DHL Email users and users with access to DHL Corporate Intranet (CoIn):

Note: internal users must enter their main internal email address and the same password you use to access DHL Corporate Intranet - COIN

Note: After 5 failed login attempts your account will be locked for 4 hrs


Legal Notice

Any data held on DHL Exel Supply Chain's host system is the confidential business sensitive and PRIVATE PROPERTY of DHL and is not intended nor available for public access, view or use. Access to the data is only available and permitted to authorised users for legitimate authorised business purposes and is otherwise STRICTLY PROHIBITED. Any unauthorised entry or attempted entry contravenes the Computer Misuse Act 1990 and may incur criminal as well as civil penalties and liability for damages as well as mandatory judicial enforcement measures which may be invoked by DHL at DHL's discretion..